Stay away! - Anonymous employee Reformation Employee Review

1.0
16 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company hires smart, fun people; work environment is unique and funky cool; business model (if it actually was operated properly) is great.

Cons

First off, yes, all of the good reviews are fake. It is well known at the company that people are told to write positive good reviews (or else...). On the outside, this seems like a great company and great place to work, until you realize that the whole place is run by a dictator who feeds off making others feel insecure and defeated. She changes her mind everyday causing significant rework and confusion, loves finger pointing and is the most condescending person I have ever met. Even if you don't have to interact with her directly, she touches everything so her horrible energy permeates every role. Every week someone is in the garden crying, someone else is fired without warning or logic, and someone else is moved from one role to another without any say or discussion. The CEO has very high aspirations for the company, but she will ultimately fail. You can't treat people like dogs and survive for long. Additionally there are some serious ethical issues with some of her decisions and with how she treats business partners (lying, not paying...)

Explore other reviews about Reformation

5.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Loved the manager that I was working with

Cons

No cons I can think of, it was great

3.0
8 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Eco friendly methods Fashion ethics and sustainability education More transparency than the average fast fashion brand Clothing discount and try on’s for new incoming clothing Fun styles to work with Camaraderie amongst coworkers Caring managers that work hard too Tech based work environment is very interesting and mostly very helpful/efficient Beautiful aesthetic of the stores Fun events The set up used allowed for the sales floor to remain relatively neat since most clothes were in stock room only for employees to touch and send to fitting rooms which helps sales associates to focus on helping and styling customers

Cons

Pay is not enough. CEO needs to listen and 100% meet the news of all stores especially the biggest ones (please speak directly to sales associates too. Not just the managers). Company needs to further improve on being more eco friendly especially when handling waste in store. Company needs to be faster in addressing repairs in store. Company needs to provide higher quality headsets for the walkie talkies/radios. Company needs a better way to streamline clothing to the fitting rooms. Customers complain very often and puts stress on both the clients and the sales associates who are doing their best. Company needs to stop making too many new clothes in a short amount of time and needs to improve the quality of the construction of garments in general.

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