Toxic Environment - Channel Account Manager Redstor Employee Review

1.0
14 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Was a great place to make money between 2017-2021, there was a great culture and a family feel to the business. The staff were looked after well and the business focus was on growth of not just the business, but it's people.

Cons

The new CEO had positioned himself and the development team to take over the business from a customer driven organisation, to a 'we will give you what we think you need' organisation. This works well with innovative thinking, but this is not the case with Redstor. Management and board worked systematically to remove anyone from the business that disagreed with the new approach, refusing to listen to many staff that had been with the business over 10 years and driven the growth of the company up until recently. The new mantra at the company is that sales staff are not required and people will buy the product without any personal interaction. This just isn't possible in a commoditised market, where understanding your customers needs and being able to flexibly work with an organisation to ensure a successful partnership. Instead you are forced to work through a portal, that isn't feasible in a market that isn't 'one size fits all' Commission plans are now detrimental to the ongoing growth of the business, having lost all the experience staff for young and cheap 'talent'. If you do not grow your own business every quarter, you will earn zero. In a business that is loosing customers faster than Usain Bolts 100m record, you will spend your whole time firefighting and not selling. In conclusion, this is a sinking ship.

Explore other reviews about Redstor

4.0
24 Jul 2025
Recommend
CEO approval
Business outlook

Pros

It’s a good company, nervous about. Merger

Cons

Merger makes everybody nervous but could be a good thing

2.0
25 Jul 2024
Recommend
CEO approval
Business outlook

Pros

- The product is actually a good product. - The base salary is adequate.

Cons

- The leadership is all show, and no substance. - Constantly changing direction to save money. - No investment into marketing. - Constant reorganizations with an end goal of saving money. - Due to many of the long time employees exiting the business, there is significant company brain drain. - You won't be trained in processes, you will have to figure them out. - Bonuses are often figured out last minute, are intentionally vague and hard to check, and the compensation rules can be changed after the fact to shrink bonuses already earned. This is intentional.

5
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