employer cover photo
employer logo

Shambolic - Anonymous employee Red Box Employee Review

1.0
24 Sept 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers helpful, majority of staff and lower management are actually trying hard to make the business better. The product was good, if only they could sort out some of the software bugs.

Cons

Very poor management structure now. Lee Jones was sidelined a while back, and in my opinion was passionate for the future of the company. After he was removed as CEO things went downhill. Dare to speak out and put forward a differing view on how to achieve a goal will make you a target for management. Only concern is pipeline and getting sales, no forward planning beyond ramping up the figures and "I suspect" selling the business on to another company No real focus on customer satisfaction, just lip service, we lost sales due to an inability to fix obvious issues faster. Staff turnover is the worst I have ever seen (I count close to 50 staff in 2 years have gone - company only has approx. 100 people) , clearly the HR process is broken or the leadership is wrong or more likely both.

Explore other reviews about Red Box

5.0
29 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Please work here I love it so will you

Cons

Nothing at all and all the movies are great

1.0
17 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Decent salary and commission plan. The core platform is reliable. However, the QM /WFO functionality has to be developed further for a mainstream contact center.

Cons

My position was misrepresented during the interview process. Additionally, alleged reseller agreements, pricing, territory , ramp time and annual quota were completely different than what was agreed upon. Please be honest with your new hires!!!

15
See reviews by: Helpful|Rating|Date|All