Great Culture, Work Environemnt, Leadership, and Clients - Anonymous employee Ratio Employee Review

5.0
12 Mar 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team: The team at Golden Spiral is really where it shines. Hiring is very in depth, and culture is taken very seriously, so everyone at the company is incredibly talented and great to work with. People have a true service-oriented mindset, and are always eager to help and encourage others. It’s a great place to learn and work. The most amazing thing is that when things get really tough and busy with client work, the team truly comes together to help each other instead of causing friction between everyone. This is unlike any other agency I’ve worked at, where deadlines usually mean drama. Processes: This might seem like a small detail, but it ends up being huge. Golden Spiral has incredibly detailed and documented processes for everything, so communication channels are clear, roles are clear, tasks are incredibly organized, workload is managed so you’re never overloaded, and so much more. Transparency: Leadership is very transparent at Golden Spiral (even with financials), so all employees have insight into the “why” behind the work and feel like they have a say in the company’s growth plan. Great work: The clients Golden Spiral serves are generally awesome, great to work with, and pretty high profile (especially if you’re interested in tech). If you want to work at an agency in Nashville and don’t want most of your clients to be in either music or construction, there’s no other option. Location: It’s minor, but the office is great and the area is phenomenal. The office is located in the 12th south area of Nashville, so tons of restaurants and coffee shops are a short walk away. Stability: The company is in a very stable and growing position. Leadership is transparent and smart about growth and cares about being prepared even in the event of economic instability.

Cons

Compensation: Salaries are generally below or barely matching of the competition. The company has competently carved out a place for itself in a premium market, but employees aren’t necessarily paid like they have premium expertise. Vacation: While vacation is acceptable, it’s less than most firms are offering in today’s agency environment.

Explore other reviews about Ratio

5.0
17 May 2022
Recommend
CEO approval
Business outlook

Pros

I've been with Golden Spiral for several months now, and I have been consistently impressed with the talented people who work here. - Zero egos, no workplace drama - Great roster of clients - Full-time WFH, with a great Nashville office option if you want to work in-person - Fairly simple workflow processes

Cons

I haven't come across any cons in my (admittedly short) time here!

2.0
23 Sept 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some talented individual contributors. Interesting clients and industries. Remote flexibility

Cons

Constant leadership changes with no clear direction; priorities shift weekly. Company is not profitable and has no consistent pipeline, making job security unstable. High turnover. People burn out or leave quickly, leaving gaps in client service. Leadership is more focused on chasing shiny ideas than building sustainable processes. Lack of accountability and strategy results in constant fire drills.

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