2.0
6 Sept 2012
Former employee, less than 1 year
Cranston, RI
Recommend
CEO approval
Business outlook
Pros
The company was good at letting you know up front what you were expected to do. The training is extensive, and provided me with the tools necessary to use the systems for the job.
Cons
There was little training in the way of Customer Service, handling escalations or managing unusual situations. Almost no training on proper sales techniques. A lack of communication ensured that you could lose your job at the drop of a hat. Almost zero communication after the job ended.