Company's behavior towards the employee - Customer Support Specialist Ramp Network Employee Review

1.0
4 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Remote working, salary, benefits, free snacks, comfort office

Cons

Before I started work, my contract conditions were changed two days before I signed it (my salary was lowered and my position demoted) - I agreed to these conditions, being in a difficult financial situation, even though the previous conditions were much more favourable. At work, they argue how much they care about the employee, their development, wellbeing and family atmosphere. In practice, after less than 5 months of work, I and 30% of the company's employees were dismissed, without any warning - many people in a very bad financial situation got into trouble because of the irresponsible business decision. The company doesn't care about the employee, if they have a poor financial turnover they will sack you unscrupulously and only leave those they know well in post. So if someone cares about a stable job then I categorically advise against it, it is better to have a CV on standby because you can be fired at any time.

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Ramp Network Response
1y
Thank you for taking the time to share your experience. We’re pleased to hear you appreciated elements such as remote working, our benefits, and the office environment. That said, we’re genuinely sorry to hear that your overall experience did not meet expectations. We recognise that changing contract terms, even prior to joining, can be unsettling and we apologise if this caused any undue stress. In exceptional circumstances, business realities may necessitate difficult decisions and we understand how this can impact individuals—particularly during uncertain times.

Explore other reviews about Ramp Network

5.0
8 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Management really does a great job of supporting their employees and making them feel valued.

Cons

No 401k match As with any start up there will be hiccups and growing pains

2
1.0
18 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team is genuinely great — supportive, sharp, and the kind of colleagues you'd follow somewhere better. Work-life balance is real, learning opportunities exist, and nobody's burning you out. A small miracle, considering the circumstances.

Cons

The company is doing that thing where it slowly falls apart while leadership holds all-hands meetings to explain why everything is fine. Runway is evaporating, layoffs keep happening in waves, and management's response is a rotating series of bold strategic pivots that somehow always point in a different direction. The culture that once made this place interesting is now mostly a memory people mention when reminiscing. It's a bit like watching a talented band play their hearts out on a sinking ship. The music is lovely. The ship, however, is sinking.

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