A sweatshop with a fancy office - Customer Success Manager Ramp Employee Review

As a veteran of corporate America, I can say confidently that Ramp has, by far, the most immature, petty and toxic leadership I have ever seen in any tech company in my entire life. You WILL be failed on your mandatory internal certifications on purpose, regardless of how well you do. This sentiment is echoed by new and long-standing employees (who also have to "recertify" every year much to their obvious chagrin). Management seems to take pleasure in leaving the most toxic, discouraging and outright hateful comments on your performance and almost seemingly do so gleefully. I'm unsure if this is taught or forced by upper leadership, but it is clear that their ideal workplace is creating a culture of breaks you down and diminishes your self-worth. You WILL be forced to work 60-80 hours weeks (not including extra time on the weekend). You will never feel rested because of the mental and physical load that is required, sitting in hours of customer & internal meetings. During the hiring process, management is actively duplicitous about this working reality until you're too far into your early onboarding process to feel like you can back out. Veteran and new employees alike openly discuss their inability to eat, use the toilet, or seemingly have any moments to relax. Your calendar WILL be actively monitored via your calendar and berated for having 15-minute blocks in your calendar that aren't explicitly work related. This is something that new and old employees constantly battle and are in daily paranoia from. You WILL be underpaid relative to the number of hours and effort you actually work. While compensation benefits seem nice, when taking into account your actual working hours, you're losing money compared to the many other similar roles in NYC that pay far more for less effort & heart-attack inducing stress.