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      Move up quickly but no structure - Account Manager Rakuten Employee Review

      3.0
      15 Dec 2014
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You have a really quick chance to move up since the turnover is high and you will learn a lot.

      Cons

      The turnover is high and communication between teams is not great. Upper management also does not communicate with lower staff very well.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 Jun 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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