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      Great people but slow moving and horrible hours - Anonymous employee Rakuten Employee Review

      3.0
      6 Oct 2014
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      -Great people, I got along very well with my team and managers -Can't get fired, even if you are horrible -Free lunch -Fairly international

      Cons

      -Every decision is 100% top down and takes forever -No one wants to try something new -Definitely not at all English-speaking in some departments -No work/life balance, leave at 11pm multiple times a week

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 Jun 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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