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      A never-ending emergency nightmare - Anonymous employee Rakuten Employee Review

      1.0
      12 Jul 2013
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Good benefits. You meet some good people. Experience working in a large dysfunctional company - this will help you choose better next time.

      Cons

      Management style is to pressure and threaten. Disconnect between higher management and people who build the product. The result is compressed timelines, long hours and unstable product.

      Explore other reviews about Rakuten

      5.0
      25 Mar 2026
      Senior designer
      Recommend
      CEO approval
      Business outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      22 Jun 2026
      Lead facilities coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexible Hours, Benefits, Pay, lunch provided 3 days per week,

      Cons

      There were no cons while I was there

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