Incompetent? This is the place for you. - Anonymous employee Rakuten Employee Review

1.0
6 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Free food (breakfast, lunch, dinner) - You'll work with some good people - Good as a career starter - New office is in a great location - Don't like work no problem, upper management loves smoke signals rather than performance. - Adjustable desks

Cons

- Cult like atmosphere - Forced to install company apps and leave reviews to pump up/mask bad ratings - Breakfast and dinner hours are designed to have you work longer hours (breakfast ends 30 minutes before start time and dinner begins one hour after). - Developers create low quality code to meet deadlines without plans to fix vulnerabilities or bugs. - Weekly MANDATORY "asakai"(morning meeting) where the CEO boasts his accomplishments and travels. Slightly better now as you no longer need to stand to welcome the great leader when he arrives for his speech. Missing or being late for this will affect your performance reviews. - Management is not adverse to change. - Management likes enacting the appearance of change by shuffling things around and changing the names of departments. - Finger pointing culture, who's to blame is more important than fixing the problem. - Lower than average salaries. - Mandatory stock options which are deducted from your bonus. - Low chance of promotions and extremely small raises. - Due to the high turn over rate, no one cares when an employee leaves. - Career suicide for certain professions.

Explore other reviews about Rakuten

5.0
25 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

4.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

remote work, great benefits, executive communication

Cons

hard to get movement or pay raises. annual raises are lucky to be 3%

See reviews by: Helpful|Rating|Date|All