My experience with Canes - Crew Member Raising Cane's Employee Review

1.0
11 Nov 2021
Recommend
CEO approval
Business outlook

Pros

Discounted food and drink, decent benefits. Some coworkers where nice

Cons

Where do I start? Management was unprofessional and rude to employee's and was one of the reasons I just ended walking out of the job. I knew a coworker who actively hated working with customers and was rude to them constantly. Customer complaints about poor service were often ignored by management. Management and Employees also lacked communication. I had one manager yell at me in front of customers when I came back from break and told me I couldn't take more breaks after. Another issue was scheduling, shifts were usually 6 hours and I worked part time. However some nights I stayed an additional 2 to 3 hours. They pay was low for all the work I ended up doing on my shifts (Cashier, Pumping 24 buckets of Canes Sauce, Cleaning the Kitchen and Bathrooms, etc.) I only worked 2 months and It was one of the worst jobs I ever worked at.

Explore other reviews about Raising Cane's

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Cool employees over there, and can be genuinely fun at times

Cons

Can get busy at times, especially on the weekends.

avatar
Raising Cane's Response
1mo
Thank you so much for the great review from our McAllen Crewmembers!
2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

-Fellow peers are often lovely to be around and helpful. -3 of 10 managers at my store are genuinely nice. -Flexible scheduling. -Our regular customers are very nice. -Pay is decent. -Easy work, even when busy. (Although it can be stressful from time to time.

Cons

-Only 50% off meals for crew. -Favoritism of crew members by management is abundant. -Bad hours, they keep shifts short if you aren't favorited. -They rely on the majority of their crew being teenagers and not knowing their rights. -Crew is often refused breaks when upper-management visits. (They will comp meals if you ask, but if you don't they will try to get away without it.) -Certain managers constantly berate and belittle crew members. -Because the company is growing more corporate and profit focused, it is becoming less focused on doing right by the crew and treating them well. -Everything has become more and more about penny-pushing and overzealous metrics. -The company likes to portray themselves as being crew-focused and wanting to support the little guy, but that is not how they actually conduct themselves in the treatment of their team.

avatar
Raising Cane's Response
1mo
Thank you very much for providing your feedback. Our Crewmembers are essential to our success, and fostering a positive culture in every Restaurant is a priority. Reach out to us at CanesCrew.com to discuss your concerns further. Thanks once more!
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