Good work experience, bad management. - Student Mentor Rafa Nadal Academy Employee Review

Stunning facilities and well-kept courts Friendly atmosphere among fellow coaches Canteen food was excellent Good Easter tennis program. Fit for purpose

PAY Bad pay: €10/hour gross Extra costs not disclosed until after I arrived Pay advertised as gross, not net TRAINING Online training was lengthy but mostly useless – 8 long modules with little practical value Overwhelming communication: more than 50 emails received with 6 different online accounts for a 2-week job I had problems signing my contract which were not resolved until after I finished working at the academy ACCOMMODATION Arrived at 1am to no room key – was told to sleep on a couch in reception until I insisted on a room in the academy (where I had to change the bedsheets myself) Dirty, overcrowded accommodation – 4 to a room. 12 boys in the flat. No duvet provided until late into 2nd week. No cold water in the morning if you’re not first to shower. Water pipe then broke mid way into my 2nd week and so were unable to use our own toilet and shower for 5 days. No uniform provided on my first day – had to borrow clothes from other coaches. Many items were missing from the pack I received. MANAGEMENT Lead coach Marc was extremely unfriendly, constantly stressed and on edge and created an unnecessarily tense and negative atmosphere. Never gave feedback and treated staff with little respect. EXTRA HOURS Regular unpaid meetings before and after coaching sessions No proper day off – online admin tasks like reports and serve analysis meant 3+ hours of unpaid work even on “rest” days

Great people to work with

Conditions for tennis coaches weren't the greatest.