Pros
Remote working.
Great colleagues.
Supportive and good personal development opportunities.
Fairly nice benefit options and flexible benefit allowance.
Cons
Communication (or, willingness to listen to and action the greatest concerns of the ground-level staff) is lacking.
The company pension contributions are the absolute legal minimum. Salary-sacrifice has been introduced as an option, but the company is not putting any of their own NI Savings into the benefit.
Pay review didn't happen in 2024/25, and increased minimally in 2025/26.
Feels like the company gives more focus to customer and investor desires compared to staff needs.