Pros
The only real “benefits” are paid time off and the idea of “Summer Fridays”— but even those are rarely honored. Don’t be surprised if you’re expected to work through your vacation or on days that were supposed to be protected.
Cons
This company will give you more work without hesitation, but don’t expect a raise— ever. Whatever salary you accept when signing on, be prepared for that to remain unchanged, no matter how much your responsibilities increase. There is no recognition, no incentive, and certainly no path for advancement. Leadership, particularly at the account level, is a case study in how not to manage a team. The environment is hostile, disrespectful, and emotionally draining. Management operates through intimidation rather than support. It’s not just poor leadership— it’s outright toxic. Employees are overworked, underpaid, and quickly blamed when things go wrong. There is no sense of team culture, support, or unity, and that disconnect comes directly from the top. What’s most disappointing is that this feedback is nothing new—dozens of reviews mention the same issues. Yet, there has been no meaningful action to address the problems or improve the work environment. It’s clear that change is not a priority. Unless you’re desperate for a paycheck or want to learn what a dysfunctional agency looks like from the inside, look elsewhere.