Discouraging Culture - Senior Consultant ROI Communication Employee Review

1.0
18 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Pros are decent hourly pay and some nice people and clients.

Cons

No salary transparency or annual cost of living increases. Team managers change frequently and don’t seem to understand challenges. Mgmt is very quiet about the alarmingly high turnover in a relatively small company. A lot of the consultants are competitive with each other and not supportive.

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ROI Communication Response
2y
Thank you for your feedback. We’re very sorry to hear your experience with us wasn’t a more positive one, and we take your concerns seriously. Regarding salaries, we’re one of the few employee-owned companies of our kind, and we care deeply about the financial success of our people. While we do not currently offer cost of living increases, we do pay above industry standards and offer regular performance-based bonuses and other bonuses so that everyone can share in our company’s success. We’re also very proud of our management team and we are thoughtful when we make any manager changes. They’re a big reason why our average employee tenure is higher than at most companies, and why 96% of our team members would recommend ROI as a great place to work. Our turnover rate is also below average, especially in the Bay Area, where we are based. We’re sorry again that your experience wasn’t better and we’re always looking to improve. If you’d like to talk about any of your concerns in detail, we encourage you to get in touch at roihr@roico.com. Thank you again, and we wish you well in your future endeavors. Sincerely, The ROI team

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5.0
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Pros

Absolute professionals Team environment Clients

Cons

Billable No vacation time No holidays

2.0
11 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Woman owned and some of the leaders were kind. interesting clients.

Cons

It is a very long and odd interview process. They interview folks even before there is a real opening so expect to wait several months. More importantly, there is a huge lack of diversity at the leadership level. I had the experience where even our client noticed and spoke out about one particular VPs bad behavior and lack of cultural awareness.When I left, a few of the client staff reached out sharing they were sad and wished the leading VP on the project recognized her privilege and insensitive comments to the employee resource group leaders.

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ROI Communication Response
2y
Thank you for your feedback. We’re sorry your experience wasn’t a more positive one, and we’d like to hear more about how we can improve. If you’re willing to speak with us, please get in touch at roihr@roico.com. Thank you again, and we wish you well in your future endeavors. Sincerely, Team ROI
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