Thought this was my dream job...left disappointed - Human Resources REI Employee Review

2.0
13 Jun 2024
Recommend
CEO approval
Business outlook

Pros

1. Generous time off and sabbatical program 2. Amazing discounts on quality outdoor gear

Cons

1. Inconsistent expectations that made it difficult to navigate day to day and measure success, led to competing priorities and lack of cohesion to move work forward, constantly treading water. 2. Limited growth opportunities and unethical hiring practices. Promotions given to people who weren't even qualified for their current job, let alone the promotion. 3. Rampant favoritism, very cliquey. Borderline ableist with the preference they show employees who "fit the brand" (i.e. trail runners, backpackers, cyclists, etc.). 4. Slow moving to execute change, then don't stick with a decision long enough to reap the benefits. 5. Late to the game for DEI efforts, then tried to shove haphazard programming down employees throats, seemed to care more about telling the media about their efforts than creating a truly inclusive culture.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

1
See reviews by: Helpful|Rating|Date|All