Poor treatment of transfer employees - Anonymous employee REI Employee Review

3.0
3 Apr 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great prodeals from the vendors, potentially good benefits (insurance, school reimbursement, etc.), generally fun, low-stress environment to work in.

Cons

Since starting at REI nearly three years ago, I've been a huge advocate of the company. As a new hire, I was impressed by the treatment I received, the attempt to cater to my schedule, the training, the opportunity to get insurance and other benefits. After two years of service and multiple positive reviews, I moved to a different city for school and requested a transfer to the store there. When I arrived, I was told I'd have to "show 'em what I've got" and was faced with a marked decrease in hours (presumable until I proved myself). I found this odd as I'd been "proving myself" for two years and had the endorsement (required on the transfer request) from my previous supervisors and store manager. Why now do I have to jump through hoops to get hours? Why accept the transfer if the store doesn't need employees? It was an ongoing game that eventually impacted my rolling average thus causing me to lose my insurance! I had more hours as a new-hire with next to no experience or knowledge (compared to now) with no trouble at all! Why would REI give more benefit of doubt to an unknown entity than to a dedicated, proven and loyal REI veteran?????

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5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
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