Don't make em like they used to - Anonymous employee REI Employee Review

3.0
7 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Discounts on gear, Great people, lots of training, new opportunities for experiences in the outdoors, discounts in the industry lots of internal hiring and upward mobility

Cons

growing to quickly, starting to be run like a corporation rather than a family company. Hours are not reliable at all. Great place to work as a second job or if you are a student who needs some extra cash but not a bread and butter job unless you are management. even specialized positions are not considered important anymore

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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