Started Out Strong....Losing ground quickly..... - Anonymous employee REI Employee Review

2.0
22 Jul 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people to meet (if you get the chance to be included), amazing Prodeal opportunities, ability to telework, 401K, benefits. Some of the best out there from what I have found.

Cons

When first hired, you are welcomed by everyone. But if you don't get in with the "right" group, you will feel yourself on the outside of EVERYTHING. Pay is horrible compared to market standards (DO YOUR RESEARCH!!!) and HR isn't supportive as they could be with internal employee conflict issues. Management isn't very inclined to recognize strong talent within and seems very difficult to move ahead in the company. The CEO talks a lot of talk, but doesn't preach anything he says. You will find yourself working more than forty hours a week and even if you succeed tremendously, little to no recognition will be given. Especially if you are a female.

Explore other reviews about REI

5.0
16 May 2026
Recommend
CEO approval
Business outlook

Pros

People and incredible work culture. REI truly walks the walk when it comes to company culture. Significant amount of focus on people and values in a genuine way. Exceptional benefits and pay. Making medical coverage available for all employees part time and full time.

Cons

Not many negatives to share.

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

4
See reviews by: Helpful|Rating|Date|All