Frontline (cashier) - Front Line REI Employee Review

5.0
29 May 2012
Recommend
CEO approval
Business outlook

Pros

You get the opportunity to move around to different stores as a green vest. You get health care, awesome deals on gear, meet people who enjoy the out doors, and get to learn new activities with co-workers. Stealing to not tolerated at all as an employee. Many of the people I work with are fantastic, they are really helpful when it comes to trying new things in the outdoor.s Great knowledge base among the the staff. Co-workers want to go out with each other and do things. They help you feel comfortable with what your doing for the first time. If you don't understand something they will help you out.

Cons

It takes a while for people to get fired who should be. Like every retail job you get great customers but man when you get the jerk ones, you really do get them (doesn't happen to often Like one every 6-11 months). Only FULL time people are management.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

3
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