Excellent co-workers, invigorating atmosphere, unreliable hours, excellent benefits. - Sales Specialist REI Employee Review

4.0
12 Jan 2012
Recommend
CEO approval
Business outlook

Pros

You will find climbing partners, riding buddies, hiking pals and knowledgeable, motivated co-workers, and the type of customer REI seems to attract are mostly positive people. Health insurance for part time workers is brilliant, and the number of ProDeals available will tempt you.

Cons

REI caters to the beginning outdoors enthusiast, its mission is to bring people outdoors. Therefore, you wont find really high end gear there as part of their normal in store inventory, but it is available online. Its Retail, so say goodbye to your weekends. Hours assigned are unofficially tied to membership sales, and in some markets its policy.

Explore other reviews about REI

5.0
21 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Open and nice to work for

Cons

Didn’t like that you won’t be able to take time off during sales and so people call out

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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