Retail team are awesome. Corporate and higher ups on the other hand, meh - Sales Specialist REI Employee Review

3.0
16 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Managers at my location will work with you if you have a scheduling conflict. They're compassionate and understanding. They check in with me whenever an issue comes up to make sure that I'm doing okay.

Cons

Mandatory shift requirements for part timers: one 4 hour shift during the weekday and one 8 hour shift on the weekend. Schedules not posted very far in advance and time off requests are not guaranteed which makes it incredibly difficult to plan for things. If there's inclement weather, your car can't start, you're sick, or any other valid reason you can't make it in, you will get an unexcused absence. Higher ups are union busters and will not allow us to nominate REI employees onto the board, instead cherry-picking candidates themselves that serve corporate American interests.

Explore other reviews about REI

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Fun time with fun employees

Cons

Schedule was tricky to coordinate

3.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Excellent coworkers - REI does a great job of hiring enthusiastic and personable staff - Slightly better pay compared with other retail in the area - Prodeals and discounts - Flexible hours - Good (although rapidly diminishing) healthcare benefits

Cons

- Once a (better) company known for its investment in knowledgeable and friendly staff via extensive training and investment, the company has been slowly slashing away at most of what makes it special since the pandemic - Hours and benefits are worsening, proper employee training is becoming hard to come by - lots of mediocrity and sometimes questionable ethical calls made by management - Punitive disciplinary policies that seem to be designed to create higher turnover (advantageous to them given the gradual pay, benefit and policy changes)

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