1.0
3 Aug 2023
Former employee, more than 1 year
Miami, FL
Recommend
CEO approval
Business outlook
Pros
Remote job (Double edged sword) Paid PTO
Cons
No raises ($14 USD for operations support role and $13 USD for CSR role) Stressful work environment Layoffs (3-4 times in the 2 years I was with the company) Workload increase from laid off departments. Promises of things getting better. Dealing with pissed off customers (This company has a lot of them) Lazy management "I don't care how it works, do it for me" mentality Laid off IT departments, multiple customer service departments and outsourced them. Losing contracts left and right.