Customer service - Member Services Agent RDI Employee Review

4.0
13 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Management and trainers were very helpful and eager to answer any questions I had

Cons

Too many system issues, not enough Hands-On training

avatar
RDI Response
1y
Thank you for your feedback! We're glad to hear that management and trainers were supportive. We’ll work on improving system reliability and increasing hands-on training to better support your experience.

Explore other reviews about RDI

5.0
14 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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