CSR Inbound - Customer Service Representative RDI Employee Review

1.0
14 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Easy job to get training is pretty decent for some of the projects

Cons

Favoritism, inconsistency in leadership, management with no clue,

Explore other reviews about RDI

5.0
14 Jan 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Very flexible, caring people. Honestly some of the best people I have ever met.

Cons

Progress isn't measured very clearly, you will think you are doing well, then suddenly you aren't.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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