Tough but engaging - Inbound Retentions and Renewals Consultant RAC Employee Review

4.0
29 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Great bonus scheme, fantastic support and training. Amazing perks inc. free breakdown cover, flexible working opportunities

Cons

Strict timing with phones, bonus is hard to meet, can be difficult to bond with the team due to the nature of the job

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RAC Response
3mo
Thanks for sharing your experience, and for your hard work in your first year with us. It’s great to hear the support, training and benefits have helped you get settled in. We appreciate your feedback around - we’re always looking at how we can improve the experience in our contact centres, including development opportunities and ways to bring teams together. We'll ensure this feedback goes back to the relevant managers to feed into their focuses. Thanks again for taking the time to leave a review.

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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