Energized, Empowered, and Heard – A Great Place to Grow - Retention Specialist Manager Quince Employee Review

5.0
25 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Supportive leadership: From day one, I’ve felt genuinely supported and set up for success. My voice matters here, and leadership actively listens and responds to feedback—not just with words, but with action. Transparency & trust: There’s a high level of transparency around company goals, team performance, and individual expectations. That clarity creates a culture of trust and accountability. Opportunity to make an impact: Even as a new hire, I’ve had the chance to shape processes, contribute to hiring decisions, and lead important conversations. It’s energizing to be part of a team that’s still scaling and values contribution at every level. Fast-paced, but human: It’s a fast-moving environment, but there’s a clear understanding that people are people. Empathy, flexibility, and humor are all part of the culture. Thoughtful onboarding: The onboarding and enablement experience was well-organized and hands-on, blending training with immediate opportunities to shadow, lead, and contribute.

Cons

Growing pains: Like any company scaling fast, there are moments of ambiguity or workload spikes. But they’re handled with transparency and a strong intent to improve continuously.

Explore other reviews about Quince

5.0
29 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quince has incredible growth outlook, kind employees, and some flexibility provided with a mainly remote environment. You will have opportunity here if you're ambitious and want to build. All levels are hands on and expected to be hands on. If you want to coast, this place isn't for you.

Cons

Benefits are lacking due to being a start up. Sounds like the company has plans to add to the value proposition.

1.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

It's a fast growing brand with lots of VC backing

Cons

The culture at Quince is relentlessly metrics-driven with little regard for the people behind those numbers. Goals and targets are set at near-impossible levels and discussed openly across the team — if you miss, you're put on blast. If you hit, the targets are quietly raised the next month. There is no winning, only surviving. Performance recognition is completely one-sided. Strong results are ignored; any dip — even the day after a major sale event like Black Friday — triggers urgent escalation from leadership. It creates a culture of anxiety rather than motivation. Workload and scope creep are constant. Responsibilities are regularly added to your plate without discussion or acknowledgment. Taking PTO means you're still expected to check in and attend meetings and are made to feel guilty for being unavailable. There is absolutely no work-life balance here! Benefits are minimal. Beyond health insurance and possible equity, there is very little on offer. For a company at this scale and valuation, the overall compensation package does not reflect the workload or expectations placed on employees. Onboarding is nearly nonexistent. You are expected to perform at full capacity almost immediately with minimal ramp time or support, which is difficult in a remote environment. The environment is competitive in an unhealthy way — individual metrics are emphasized over team growth, which breeds distrust rather than collaboration. Last-minute decisions from leadership are the norm, particularly around major promotions and campaigns, consistently forcing late nights and rushed execution. If you thrive under extreme pressure with no safety net, this may work for you. For most people, it is not sustainable.

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