Poor Management - Account Manager Questel Employee Review

Collaborative culture, helpful colleagues, remote flexibility. Management is supportive. And you get exposure to innovative organizations.

None to speak of at this time.

Questel has a really great offering that checks most of the boxes that corporate/law firm clients need when it comes to Intellectual Property, so the offering is strong which makes the work enjoyable in that you can really make a positive difference for your clients. My colleagues are all friendly and helpful. There's a healthy sense of competition but I have yet to meet anyone who will step on you to get what they want which is common in a lot of other places. I've heard from some coworkers that the culture has changed a lot (in a good way) in the last couple of years with new management. The training is really good here compared with some other IP SaaS/Service providers. Questel works hard to make sure you understand the products and the industry (which can be technical because it's an advanced legal topic).

IP SaaS/Services is a tough industry to get into if you don't already know a lot about the topic. It takes time to really get familiar with how patents especially work at a corporation or law firm. So it can be frustrating to get up to speed with the products. The company started in France even though its evolved into a global company over the last decade or so. A lot of the backend and support teams are still in Europe, which can make getting things done more challenging at times.