Run, and don't look back - Anonymous employee Questco Employee Review

2.0
20 Sept 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They have some really great people/

Cons

Unfortunately, they are few and far between. Unrealistic demands. ZERO work/life balance. Management does not really care. Benefits outrageously priced, and laughable benefits. In fact, the people they contracted out to (BenTech) for open enrollment, doesn't even understand the offerings! How can we help clients if the internal people can't even get it?!

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Questco Response
7y
We are very proud of the great people at Questco. Thank you for calling that out publicly and recognizing our amazing team. I’m sorry to see some of this feedback, as it doesn’t feel reflective of our current state. Since you must have departed some time ago, please know that we successfully filled vacancies with fantastic new employees which has further balanced the workload. We do have a team that is very passionate about providing excellent customer service, and we are just as passionate about nurturing a great environment for our people. Specifically, we are working to help ensure a positive work/life balance and promote transparency to support business needs during our ‘busy season’ in Q4. We apologize that you had a negative experience with our outside vendor. That feedback will be passed along for training opportunities. While our employee benefits are in line with of the size of our organization, we strive for continuous improvement here, too. We have dedicated focus on considering new benefits offerings for 2019 that will continue to enhance our benefits both for Questco employees and our client companies. We’ve had a number of changes to support our goals of shared success and growth across the company, and we do our best as a leadership team to act on feedback to make sure that everyone is heard. Our recent employee survey results indicate we have a happy and engaged team, but we know we still have work to do. We are enthusiastically dedicated to supporting Questco as a great place to work, and to supporting our incredible people that make it so!

Explore other reviews about Questco

5.0
30 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work. Awesome culture. Great sales comp plan

Cons

SMB market is competitive. Others in the industry are making it a commodity sale only focusing on benefits.

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Questco Response
1mo
Thank you for taking the time to share your experience at Questco! We have an amazing team – both our service providers and our sales team are committed to excellence. We take pride in representing Questco, helping our clients succeed and supporting each other as teammates. Articulating the value that Questco brings to prospective clients requires a consultative sales approach, so we proudly support an uncapped, residualized sales compensation plan to reward the productivity of our BDMs.
1.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home and flexibility

Cons

Lay offs Managers will be against you if you do not fit in within their group

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