Leadership - Anonymous employee Quest Diagnostics Employee Review

2.0
9 Jan 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Meaningful work in healthcare -There are some wonderful colleagues -Leadership roles present opportunity for challenges which equals learning and building out your resume -Some leadership roles make a fair compensation -401k match at 5% -Some, but few, roles have flexibility to work virtually -The overall benefits package is competitive depending on your geography -Some frontline jobs and frontline leadership roles can be very fulfilling with a good balance of challenge and stress

Cons

-Leaders spend time discussing who to RIF and what to cut. We are paid a high comp level to figure out who to RIF each year and then how to run the business without them before we start to discuss the next cycle of RIFs -Money hungry. $7.9B isn’t enough if you don’t hit forecast for shareholders -Leaders push to please shareholders at all costs with a lack of focus on clients and patients which takes away from the “meaningful” work -Consistently on a hiring freeze, cost constraints, travel restrictions. Consistently. -At a minimum on an annual basis the Company sets headcount targets to cut costs. They regularly RIF good, long-standing employees as a way to make their OM target. Not sporadically, regularly. -In most labs and functions the workforce is extremely unstable due to ongoing reductions even where teams are already running too lean -Cut throat. It is so stressful at the senior level and the stress has made good people behave in really terrible ways -Took away merit increases with no notice from all of management because the Company can’t afford it...reminder that this is a cash strong, billion dollar Company -And the takeaways just keep on coming

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5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Good Career growth and technical skills

Cons

location is bad, a lot of overtime and short-staff

1.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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