fast paced environment with decent pay but frequent turnover. - Anonymous employee Quest Diagnostics Employee Review

3.0
18 Dec 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good hours, fixed pay. Always paid on time without issue. Looks like there is possibility to advance but unsure how far.

Cons

Some calls are very stressful (patients with stories of being unable to pay, etc). Mgmt always trying to coach your calls. Very high volume call center.

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5.0
22 Jun 2026
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CEO approval
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Pros

Quest has a good work environment

Cons

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2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paychecks are nice and a few coworkers are great

Cons

Management does not care about you, turnover rate is high, benefits are okay. People are rude and talk behind your back. Good place to get belittled and burnt out.

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