Good people and job, but pay is lacking - Customer Service Representative (CSR) Quest Diagnostics Employee Review

3.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Loved the people and the work!

Cons

Pay is terrible. They offer a performance based bonus each year, but it’s not much and not only depends on your performance, but the company’s as well.

Explore other reviews about Quest Diagnostics

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

2.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Paychecks are nice and a few coworkers are great

Cons

Management does not care about you, turnover rate is high, benefits are okay. People are rude and talk behind your back. Good place to get belittled and burnt out.

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