Horrendous... avoid, avoid, avoid - Anonymous employee Quarter Employee Review

1.0
30 Jun 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice colleagues, varied work. That is pretty much it.

Cons

It's rather extraordinary how every positive entry for this company was written on 2nd September 2016. Coincidence? I think not. Absolutely typical of this company. As another recent reviewer said, this company has been known to get their staff to impersonate employees and members of the public on various internet sites. Illegal working practices. Staff members made to work without a break for 8 hour shifts. Staff members expected to start work at 6 or 7am when they only finished at 10 or 11pm the night before. They just play dumb when you tell them that such treatment is against the law. How they can continue to operate in this way is beyond me. Inexperienced members of staff promoted to roles that they are far from ready for.

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Quarter Response
8y
I’m sorry that you were not happy with your experience at Quarter. As a hospitality organisation, we have to staff our units 24 hours a day. As such, a large number of our workforce works to a shift and rota system. These rotas are made by the Assistant Manager in each unit and are designed to be fair and reflect a pattern that the teams prefer. All employees are free to make requests for the rota – and do so regularly. All rotas are done to ensure that everyone has the right amount of rest – we’ll try to make sure people get days off together and don’t do too many early or too many late shifts. We also ensure that people get their free meal on duty and some time away from the desk to eat it and have some rest. Above all, we are, as a company, always willing to listen to any concerns that people have – many people comment to me that everyone is very friendly and approachable. Our Glassdoor profile was created in September 2016 and our teams were informed via the internal email system - this is allowed. No incentive was offered to place a review, nor was it requested of anyone. We want accurate feedback of staff experiences as it is only by getting this that we can address issues.

Explore other reviews about Quarter

4.0
20 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The base pay is manageable for living in Bristol but not comfortable.

Cons

Not a graduate scheme for anybody with significant experience in this field

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Quarter Response
3mo
Thank you for taking the time to share your thoughts and feedback about our Hospitality and Events Management Graduate Scheme. We appreciate you highlighting your experience and suggestions. Our Graduate Scheme is designed to give future leaders a broad, hands-on understanding of a hospitality and events business from hotels and restaurants to property management, our co-working space, and event planning. We believe that the best managers are formed from having worked out front in our venues, on the ground side-by-side with the team and our customers. Our graduates who roll up their sleeves and muck in with our teams tend to see the best success and enjoyment on the scheme, becoming empathetic managers down the line with a well-rounded knowledge of day-to-day life in our venues – whether they go on to hotel or restaurant management, head office roles, or events management positions. Those with hospitality experience (and those without!) are welcome to apply for this graduate scheme. Those with experience tend to find they enjoy the ‘known’ aspect of their day-to-day work in the venues, combined with the learning and development aspect of working through their graduate training plan, building skills and knowledge in the area of core business functions - from operations, HR, and marketing to budgeting, forecasting, and team leadership. Regarding your suggestion about increased choice in the rotational aspects of the programme, we completely understand the desire for flexibility. We have 5 graduates on the scheme at any one time, each working their respective rotations in separate areas, rotating to their new spots on the same date. As such, graduates follow a set pattern of rotations to ensure fairness and consistency across each intake. Because we have a small cohort on the scheme, allowing individual choice would unfortunately mean that some participants could miss out on essential placements. This structure ensures that everyone experiences the same opportunities and develops a well-rounded skill set. We really appreciate your perspective and are glad you shared your thoughts with us - it helps us continue to make the programme as rewarding and effective as possible for future cohorts. As you appear to be a current member of staff, you’re more than welcome to reach out to hr@qrter.com, give us a ring or pop into the office to chat if you would like to discuss your thoughts further.
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