Good Company, Poor Leadership - Technical Account Manager (TAM) Qualtrics Employee Review

3.0
26 Mar 2024
Recommend
CEO approval
Business outlook

Pros

Benefits and perks are great at Q (although now declining) Pay can be good (if you negotiate hard upfront and don't mind 3+ year promo cycles and average raises) I have only had stellar managers in terms of people skills (but I was lucky). The work is meaningful. I'm proud to say I've made a positive impact on clients and on the world while working here.

Cons

LONG, painful promo cycles- like you kinda need to sell your soul a bit to advance....and that assumes the HR/payroll planning gods like you. Internal lateral transfers aren't approved unless more work and less pay. Silverlake is a VC who owns Qualtrics....so it does what VCs do....which isn't always helpful. The technical chops at the management level are in sharp decline. The culture is pretty much like the movie Mean Girls- both positives and negatives.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with. Office culture and benefits are excellent. Clients bring variation to the job and interesting work

Cons

Limited mobility opportunities — typically comes from someone leaving and opening a spot instead of based on your job performance. Can get boring working on the same clients for years.

See reviews by: Helpful|Rating|Date|All