Change can be good, not in this case - Senior Account Executive Qualtrics Employee Review

3.0
22 Nov 2023
Recommend
CEO approval
Business outlook

Pros

Tight-knit team; sales colleagues and my leader cared about my success Flexible hybrid work (home/office) Daily lunch, barista bar & snacks Meaningful mission to understand & improve people's experiences

Cons

Constant changes in leadership shift the direction and focus Moving to PE ownership sacrificed a lot of seasoned and successful people with layoffs The layoff itself was executed awfully. For being an 'experience' company, the communication and execution of the exit of the employees was delivered coldly, abruptly, and without context. They have a lot to learn about the exit experience.

Explore other reviews about Qualtrics

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Enjoy the changes silver lake has made. We are getting more efficient and back to what Qualtrics is really good at.

Cons

A lot of change can be frustrating at times, but necessary

3.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic people work there and it's a good place to start your career. The workplace perks are decent, there are snacks and lunches provided at the office. There are also good accommodations for mental health, religious observances, and nursing mothers.

Cons

The company pivoted to "business need" as a reason for promo. Promotions are now seemingly few and far between despite higher level individuals leaving. Recent restructuring has left those still working at the company with less time to do actual client work and more time being spent documenting the work done. ELT doesn't seem to actually listen and instead performs listening theatre.

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