It’s gone downhill and it will be a long time before it’s good again. - Anonymous employee Qualtrics Employee Review

1.0
17 Oct 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The team I work with directly has generally always been supportive and great. It troubles me, because when I started working at Qualtrics, it was truly an exciting and fun time, and all of the friendships and trust we built is shattered.

Cons

- Qualtrics said our pay would be adjusted for COL in Jan 2023, and instead they laid people off. I know some people from my level making 12k less than me for the same job function. - They took away one of two promotions cycles that happen each year, so now people have to wait a LOT longer to get promoted, if they even do. The process is long and painful as it is. - Most people who work at Q will tell you they have change fatigue - SLT has no clear path or direction, so they just make changes frequently (weekly at this point) to see what works and what doesn’t work. A week without some sort of change is all I ask for. - Processes make no sense and often result in angry customers because issues take so long to address - The platform breaks with one wrong move. - No career path for my team once you become L5, L6, etc. - Laid off most of the DEI team - how is this not important to this company?

Explore other reviews about Qualtrics

5.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good people, great benefits, good work life balance

Cons

Pay, complex and stagnant product

1.0
18 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free lunch and that’s everything

Cons

* No company vision * Pay is mediocre * Lack of growth opportunities * HR is TRASH! You will not be heard nonetheless * Sales driven, which is fine, but that changes every decision the company makes * Lack of product direction mainly because management sucks!! They cannot even prepare a decent product strategy document for a given FY. They ask the L4-L7 levels to come with product goals that they think are important! As long as you produce a BS concept on AI for your product, you are a star, you don’t have to even deliver it! Success metrics are only for the papers, they don’t care if they’re generating any revenue from it!

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