Off to a great start - Senior Field Service Technician Quadient Employee Review

5.0
8 May 2023
Recommend
CEO approval
Business outlook

Pros

From the interview process to onboarding Quadient has definitely proven that they care about their employees. Great communication from managers Fair pay Great benefits Company car for Techs Very thorough and job function specific training Room to grow

Cons

I do not have any cons at the moment

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Quadient Response
3y
Thanks so much for your awesome review! We're happy to hear that you had a great experience from the interview phase, through your onboarding and into your new role. We encourage employees to continue learning so you can grow within the company. Please reach out to your manager if you have any suggestions since we are continually improving on the experience at Quadient.

Explore other reviews about Quadient

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
3w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
3w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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