Don't Be Fooled - Anonymous employee Quadient Employee Review

1.0
3 Jul 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Numerous employees that are genuinely great people and very professional. Leading solution provider within the CCM market with long-standing relationships with clients.

Cons

Serious lack of strategy and direction. Serious morale issues across the company including numerous individuals that are more focused on self preservation than of the betterment of the entire organization. Have never in my professional career worked for a company lacking in so many areas.

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Quadient Response
7y
Thank you for your feedback on your experiences working at Quadient. It is good to hear about your positive feedback on the professional and wonderful employees working at our company, recognized as a leader in the CCM space. However, it is unfortunate that you have had negative experiences as well. Our strategy is very clear: to remain leaders on the Customer Communication Management Market by continuously developing solutions to help our customers giving a great experience to their customers through all channels: print, digital and social as well as remaining leader on the Postal/address sorting market and permanently innovate in document and data management to offer a top of the range customer experience solutions platform. However, based on your feedback, we may need to communicate this in a more consistent way. As with any company undergoing mergers or significant changes, we often encounter those who are more focused on self preservation than the betterment of the organization. We are working diligently to ensure such individuals are removed from the organization or refocused on business needs. Thank you again for your comments. Should you have further feedback, please reach out to me at employeeexperience@quadient.com.

Explore other reviews about Quadient

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
3w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
3w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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