Good colleagues, but leadership and direction are lacking - Sales Quadient Employee Review

2.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Supportive colleagues and a professional head office environment. There are capable individuals across the business who work hard despite the challenges. The parcel locker division is one of the few areas showing clear growth and momentum.

Cons

Quadient presents itself as a software-led organisation, yet much of the structure still reflects a traditional “box-shifting” mindset with the same level of management . The infrastructure and capability required to support a true software model are inconsistent, particularly within enterprise, facilities management, strategic accounts and public sector segments. In recent years, many long-serving employees across HO operations and commercial teams have left, coinciding with cultural changes and a lack of clear strategic direction. Leadership is inconsistent, with a heavy focus on reporting and micromanagement rather than strong strategic guidance. Some individuals have been placed into management roles without the necessary capability or leadership skills, which impacted morale and confidence within teams

Explore other reviews about Quadient

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
2w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
2.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Manager Flexible work hours Other sales members

Cons

The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.

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Quadient Response
2w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.
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