Pros
Some discounts on tickets but be aware, if you take a seat for one trip and then it is full, you will be out like the last dog, so you will need to cancel everything about your plans
Cons
Everything, if you do not go idle 3 seconds after your shift starts that will be counted as lateness, you can not breath between calls, and if you are breathing for 1 second, no worries, they will open lanes from other countries to receive more call, then if you have a doubt your team leader (Spanish at least), she will be puffing at you even when you are a new hire, you need to deal with ops guys as well, playing titanic song with a flute beside you, you can not bring your phone for security reasons but your TL is always with the phone, you have every second counted like a machine inside of that walls. I do not recommend this job for anybody, of course. If you can not deal with all the calls, hire more people do not overcharge your employees like that.