Pros
You’ll develop thick skin fast, which you’ll need. Self-motivated salespeople can find their footing, but the company won’t be the reason you succeed.
Cons
The culture has a clear “in crowd” dynamic. If you’re not in it, senior figures will manage you out rather than invest in you. I saw this happen to strong performers across the business. Onboarding is non-existent by any sales standard. No ramp plan, no structured enablement, and my first 1:1 with my manager came over a month in. You’re expected to piece things together from call recordings and make up the rest in your own time, while still being held to quota. The “remote with occasional travel” pitch is misleading. Travel can dominate your week across the UK and Ireland, often with little notice. Hard to build pipeline when you’re constantly on the road for unclear reasons. Work-life balance doesn’t exist. Out-of-hours messages to personal phones are common, and pre-start meetings are treated as standard. Not sustainable in a target-driven role. Sales management is weak. My manager had clearly never run a sales team before, no forecast conversations, no deal coaching, no real support. Beyond the process gaps, the interpersonal skills weren’t there either. Someone promoted for hitting their own number, without the temperament or training to develop others. People are let go without due process, no PIPs, no warnings, no clear rationale. “Performance issues” gets thrown around with no data behind it, including against reps who were hitting activity metrics. There are compliance concerns too, third-party AI tools being used to process sensitive customer data in ways that feel like a serious risk. All-hands meetings are box-ticking exercises, not genuine engagement.