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      Qantas

      Engaged employer

      Qantas reviews

      Great team and job variety, but challenging customers - Customer Service Agent (CSA) Qantas Employee Review

      4.0
      28 Jun 2026
      Customer service agent (csa)
      Recommend
      CEO approval
      Business outlook

      Pros

      Great team. Job variety. Get to meet some nice passengers.

      Cons

      Early mornings. Hard to swap shifts. Environment is quite dynamic and changes quickly and often. Customers can be quite angry, unyielding, rude, and obnoxious at times.

      Explore other reviews about Qantas

      5.0
      20 Aug 2025
      Aircraft maintenance engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Amazing benefits and a mostly days schedule with no overnight or graveyard shift.

      Cons

      The pay is lower compared to the other carriers.

      3.0
      1 Jul 2025
      Aircraft maintenance engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Many learning opportunities No forced OT 6 hours vacation added every pay period (biweekly)

      Cons

      Base pay compared to other airlines

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