Beware - Customer Service Specialist QVC Employee Review

3.0
9 May 2025
Recommend
CEO approval
Business outlook

Pros

Training is good. Fun class. Informative. Most customers are friendly even when they're upset.

Cons

Literally back-to-back calls. Problem after problem. No time to read your emails, Katie (information source), instant messages, do adherence. Everything must be read while on the clock with back - to-back calls. Supervisors are hands-off. Management doesn't seem to grant pto. You'll be waiting months for a response that never comes.

Explore other reviews about QVC

5.0
30 Apr 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Welcoming team & good place to learn

Cons

Remote work made it difficult to build connections

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

None the company is a terrible place with clueless people throughout

Cons

All cons. It’s not a good company.

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