The Best Co-workers, Culture and Facilities.....why only 2.5 stars then? - Anonymous employee QVC Employee Review

2.0
27 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people were great: creative and smart; the pay is comparable to other companies, you are a part of a large community; opportunity for growth and travel

Cons

This is a big one: every day you walk in the door you wonder if it's your last. The job security is unsettling; constant layoffs, people let go at the drop of a hat. I've never experienced anything like it. And if you think it can't happen to you, you're kidding yourself. For that reason alone, makes QVC a troublesome place to work.

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5.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility to work from home.

Cons

High call volume. Can't even sip water before the next call is coming through

1.0
20 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Only pros - wfh and you get a nice discount

Cons

Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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