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      Promotes The Incapable - Senior Manager QVC Employee Review

      1.0
      25 Feb 2012
      Senior manager
      Recommend
      CEO approval
      Business outlook

      Pros

      You can hide there and accomplish nothing forever. Screw-up and as long as someone thought you did good, they promote you. Senior managers and above are way over paid and that is not including the bonus progam the actual workers making it happen don't get. I'll be here forever doing little and getting paid too much for it!

      Cons

      From senior managers to the VP levels incompetence reigns supreme. If you support the RAH-RAH culture, it doesn't matter that you are incapable of performing your job. In a year or two you move on to a different area of the company and your mistakes are forgotten.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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