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      QVC

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      QVC reviews

      Good Short Term - Customer Service Representative QVC Employee Review

      3.0
      28 Oct 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Easy interview process and training.

      Cons

      You are timed on every call, and the customers can be extremely rude and difficult to deal with within the time constraints that the company wants to enforce. If you take your time to go above and beyond to help a customer, it backfires on you when it comes to performance because they want the customers off the phones fast, without regard to the specific situation.

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      5.0
      21 Jun 2026
      Order service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility to work from home.

      Cons

      High call volume. Can't even sip water before the next call is coming through

      1.0
      20 Jun 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Only pros - wfh and you get a nice discount

      Cons

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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