Good for a part-time job - Customer Service Representative Publix Employee Review

4.0
25 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Publix's high standards kept everything organized and clean. There was structure to everything which is perfect for someone who is Type A. Management was usually great.

Cons

Sometimes those high standards became a problem. New managers that wanted everything perfect all the time tended to treat employees badly. I left because of toxic management. I felt targeted at all times even though I worked very hard every time I clocked in. It felt like I could do nothing right. Pay was often not good. I got hired on at 11 an hour and it was slow to get that to 12.50 meanwhile brand new cashiers were being hired on with zero experience at higher pay. A lot of employees quit because new hires were getting paid more than they were. You're expected to work hard for bare minimum pay and will probably be out-earned by a minor.

Explore other reviews about Publix

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and Friendly work environment, and great management depending on your exact store.

Cons

Too much work for the pay that you receive, easy to get overwhelmed or frustrated during work.

4.0
7 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good compensation including not just standard pay, but also end of year bonus 80 hours for hourly associates, 8% of your annual earnings granted to you in free company stock thru which quarterly dividends are paid, ok 401k, and gift card and other associate coupons. Good stability and growth. Good company culture.

Cons

Can be slow and resistant to change. Uses some antiquated systems and software that should have been replaced years ago. Does some things that don't make sense. Some managers can be good, while others not very good. Although these cons may be true for a lot of companies. All roads eventually lead to Lakeland where they are headquartered. Geography can be a big one if you are not a Florida native. If you don't want to live in Florida for some legitimate reasons, there can be limited job options in other states, especially if you aren't interested in retail or warehouse jobs. Standard retail negatives about not having a lot of holidays off.

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