Great Customer Service Experience - Customer Service Representative Publix Employee Review

5.0
17 Sept 2012
Recommend
CEO approval
Business outlook

Pros

It gives you great customer service experience. Publix also has a really flexible schedule. Great benefits and chances to buy/receive stock.

Cons

If you are not looking to take the management track it has limited potential. Sometimes have habit of micro managing certain situations.

Explore other reviews about Publix

5.0
5 Jul 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great place to work at.

Cons

Lower pay than the competitors

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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