Upper Management is KEY to retention of Good employees. - Anonymous employee Public Storage Employee Review

2.0
3 Sept 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

* Hours of opperation * Ability to help customers with their problems * Enjoyable Co-workers * Bonus Program (if you undestand it and they don't change it) * Available Residence if you agree (pay is reduced to minimum wage with no chance of a raise)

Cons

* Upper management does not answer their phone or return calls in a timely manner. * Ability to resolve customer issues thru District Manager not held in a timely manner. * Fear of loosing employment and/or houseing if you stand up for yourself. * Changing of policies and proceedures with no or short notice. * Bringing up issues with upper management about your direct management will make you a target for being fired. * Complaints reguarding co-workers/management is overlooked and are "swept under the rug." * Schedules are not available until the day before the upcoming week. * District Manager does not perform duties to company expectations. * Request for PTO is not accepted or rejected in a timely manner. * No promotion potential * Required to hold meetings on personal phone on your day off with no compensation. * If a death occurs, District Manager does not want to have overtime and finds way to not pay bereavement. * The list could go on...

Explore other reviews about Public Storage

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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